Just Drive Out and Do a Great Job! Get Maximum Impact on Site With fieldux Mobile App.

fieldux empowers your field staff to create excellent customer experiences and deliver measurable results.

250+ technicians and installers worldwide rely on the fieldux Mobile App

Ein aufrechtstehendes Tablet mit einer Dokumentation eines AUßendiensteinsatzes in der fieldux mobile App. Daneben ein Smartphone mit der Darstellung eines Abschlussberihctes und einer Checkliste in der fieldux App. Davor liegt ein Smartphone quer auf dem eine Kundenunterschrift zu sehen ist, die digital signiert wurde,

With fieldux You Spend Less Time on Admin – and More Time on What Really Matters:

Solving Customer Problems, Building Trust, and Growing Your Service Revenue.

As a service technician or installer, you face the daily challenge of solving complex problems, installing new equipment, and carrying out important maintenance.

But often, you’re stuck with outdated or messy processes. Key information about machines, customer history or spare parts isn’t available centrally – instead, you need to chase it down by phone or email. Reports are created manually or across multiple systems, leading to errors, wasted time and lack of transparency. The result: double work, longer downtime at the customer’s site and missed revenue opportunities.

The fieldux Mobile App is your assistant in the field: With the central digital job folder, you have all relevant information available at any time and anywhere, even offline. Easy workflows for timesheets, checklists and protocols, plus an intuitive review screen for customer approval, make documentation fast and hassle-free.

fieldux is the solution for intuitive documentation, so you can finish each job confidently – and leave the customer satisfied.

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6 Challenges You Face Every Day as a Technician or Installer

Missing information

Travel documents, job details, customer contacts – you spend valuable time and effort hunting down information from multiple channels and sources for each deployment. It’s exhausting and time-consuming.

Paper-heavy follow-up

Reports and confirmations are often handwritten and later transferred manually. This takes time and is prone to errors.

Error-prone execution – poor quality

Without clear instructions and checklists, mistakes or safety-critical oversights can easily happen. Inconsistent service quality impacts the productivity of your equipment and your customers’ satisfaction.

Slow support

If you have technical questions or run into problems, support from the office takes too long to reach you – communication is fragmented and not tracked.

Unpredictable scheduling

Without clear planning, every job becomes a challenge. You constantly face last-minute changes, incomplete data and lack of preparation. Private appointments fall by the wayside, long-term motivation suffers.

Unprofessional appearance

Paper documentation and outdated tools, plus poor job preparation, make it hard to leave a professional impression with customers. There’s plenty of room to improve service experience and customer satisfaction.

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fieldux in Ihrem Field Service Management Prozess

fieldux Planner

Job and resource planning in your service organization

Schedule and manage your service and installation team assignments easily and clearly.

Learn more

Popular Features of the fieldux Mobile App

Central job folder

Stay informed about current and upcoming jobs – all information is always available, anywhere and anytime.

Intuitive activity tracking

Document your work seamlessly and completely. This way, you avoid any lost billings.

Photo documentation

Add photos to your job documentation or to show your progress on the job.

Digital signature

Have your work confirmed instantly by the customer—right on your smartphone.

Automatic report generation

After customer approval, a PDF report is automatically created and can be sent straight to the back office and customer.

Offline capability

Work reliably and securely, even when there’s no internet connection.

Intuitive checklists

Work through ready-made to-do lists to ensure nothing gets missed and raise your quality with zero extra effort.

Job-based chat

Have questions during a job? Quickly chat with your back office—directly in the app, linked to the order.

Efficient team activity capture

As a site manager, record your entire team's tasks with just one click.

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In addition to classic scheduling for personnel and equipment, we also manage our customers’ assets with fieldux. We monitor our staff qualifications as well as our tools using the Maintenance Management Skills.
Timo Thomes
Head of Spare Parts, Logistics, Procurement & Processes

Problem:

Lack of transparency across departments and international locations, high error rates and time-consuming coordination due to isolated Excel spreadsheets
Paper overload – sometimes over 300 pages per project, enormous manual effort for documentation
Scaling was only possible by hiring additional specialists, who are chronically difficult to find. Company growth stalled – to stay competitive, we needed a massive boost in efficiency

Solution:

Implementation of a central platform for deployment planning and coordination
Digitalization of working hours, checklists, and reports, now captured and transmitted directly in the app

Result:

Coordination time between departments reduced by 75%
Error rate in project documentation decreased by 90%
Follow-up orders, quotes, and invoices generated three times faster
Increased customer and employee satisfaction due to lower workload
Optimized processes, stronger trust, and sustainable motivation

View reference report

At Dynapac, we manufacture machines for road construction. We supported the development of fieldux from the initial idea through to implementation. The result is a system that manages the entire order planning and scheduling while saving us a lot of paper.
Markus Köpke
Head of Customer Service (DACH)

Problem:

Large amounts of paperwork on construction sites were often incomplete or didn’t make it back to the office. As a result, essential information was lost, leading to frequent errors in invoicing

Solution:

Deployment and order planning are now fully digital
Technicians receive up-to-date information and changes via the app—even at short notice
The planner keeps the entire team across multiple locations perfectly coordinated, enabling seamless cross-departmental planning

Result:

Increased efficiency: Faster admin processes leave more time for strategic work
Error rate in invoicing reduced by 85%
Knowledge base with project history supports recurring maintenance jobs

Thanks to excellent and interactive collaboration between Bauer + Kirch’s development team and the Printservices experts at manroland, we were able to create and implement an optimized FSM software solution in record time.
Martin Rose
Head of PS-Administration & Data Protection Office

Problem:

Previous planning methods led to inefficient workflows and delayed information, as service reports were often transferred late and with mistakes to the ERP system

Solution:

All relevant data (customers, assets, qualifications, resources) are now stored in one place
Service reports are digitalized and can be captured and submitted directly via the app
Real-time updates in the planner make communicating schedule changes much easier

Result:

Faster processing: invoices and project closures are now prepared twice as fast
98% of customer orders completed on time and as agreed
Service revenue increased by around 15% in the first six months

View reference report

Technicians and Installers Often Ask Us

fieldux standardly supports both German and English.
If you need another language, this can be tailored for your requirements. In such cases, please contact us directly – we’ll be happy to discuss a custom solution based on your needs.

No, the technician app does not replace your personnel time tracking. Instead, it complements it with smart features designed specifically for field service management. The app enables efficient time tracking and lets you document your work and progress directly on-site at the customer’s location.

Yes, there’s a dedicated web version of the technician app.

Christian Marbaise

Sales & Business Development Manager

c.marbaise@bauer-kirch.de +49 (0) 151 46682704

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Just Drive Out and Do a Great Job! Get Maximum Impact on Site With fieldux Mobile App.

250+ technicians and installers worldwide rely on the fieldux Mobile App

With fieldux You Spend Less Time on Admin – and More Time on What Really Matters:

6 Challenges You Face Every Day as a Technician or Installer

fieldux in Ihrem Field Service Management Prozess

Job and resource planning in your service organization

Popular Features of the fieldux Mobile App

Problem:

Solution:

Result:

Technicians and Installers Often Ask Us

Which languages does fieldux support?

Does fieldux replace employee time tracking?

Can I use the fieldux Mobile App on a laptop?

Let's connect in person!