All the Threads in Your Hand – Full Transparency and Control Over Your Deployment Planning
More overview, fewer idle times. With fieldux, you can search for and coordinate available technicians worldwide. This ensures on-time order processing, optimal workload and sustainable profitability
200+ service managers control their service operations with the fieldux planner
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Avoid Bottlenecks, Increase efficiency, and Stay on Top of Your Global Technician Requirements
As a service manager or dispatcher, you juggle complex requirements every day: sudden changes, tight resources and coordination across multiple departments.
If Excel, Outlook and Teams are your planning backbone, every order becomes a race against deadlines, costs and quality issues. Agreements take time, information gets lost, last-minute changes derail whole projects.
fieldux brings structure to chaos: You control operations digitally, across departments and project-based. All information is collected in one place. You keep a clear overview of requirements, resources, skills and appointments at all times.
That’s how you make sure the right person with the right equipment is at the right place at the right time. Your delivered machines and systems are ready for operation throughout their entire lifecycle – and they generate value right from the start.
From Chaos to Structure – with fieldux
1. Plan your operations with Excel and paper
You work with a mix of tools: Excel spreadsheets, Outlook calendars, ERP and CRM systems. A lot of your time goes into coordinating and updating data. Every day, you struggle with a lack of overview – scheduling and planning become real challenges.
1. Plan your operations with fieldux
All tasks and information come together in one central, flexible digital solution. You get complete transparency, always up-to-date information, and maximum productivity. Structure replaces chaos – for fast, effective planning without headaches or fear of missing something important.
2. Assign resources with Excel and paper
You rely on semi-reliable lists and scattered knowledge – often locked away in people’s heads – to keep track of skills and availabilities. Every day is a search for the right staff, tools or vehicles.
2. Assign resources with fieldux
With fieldux, you easily assign employees, vehicles and equipment to operations, taking skills and qualifications into account. Dynamic changes are handled intuitively with drag & drop.
3. Share job details with Excel and paper
Operation details reach your technicians via paper job folders, file servers, emails, Teams chats or WhatsApp. Information gets dispersed, costing time and nerves.
3. Share job details with fieldux
fieldux provides your technicians with a digital job folder and job-specific chat. All essential information is organized – from job details and documents to contacts and instructions. Nothing gets lost, searching comes to an end.
4. Document performance with Excel and paper
Technicians’ paper reports are often error-prone and incomplete, requiring manual correction. Sometimes, weeks pass before an operation is finished and paid – impacting both customer satisfaction and cash flow.
4. Document performance with fieldux
With fieldux, guided documentation captures all relevant information. Reports and checklists are reviewed and digitally signed. Everything returns directly to your back office for immediate invoicing. Automatic validation, mandatory fields and photo documentation help eliminate errors.
Outcome
No scalability = No growth
Poor deadline reliability = Declining customer satisfaction
Service margin below 40%
Time-to-invoice: >12 days
Days sales outstanding: >60 days
Working like it’s the 80s!
Outcome
Improved workload = Growth with the same team size
Outstanding deadline reliability = Excellent customer satisfaction
Service margin over 60%
Time-to-invoice: <3 days
Days sales outstanding: <30 days
Working today, ready for tomorrow!
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fieldux in Your Workflow
- fieldux Planner: Schedule and manage all service and installation deployments simply and transparently
- fieldux Mobile App: All details at your fingertips – document jobs on-site, no paperwork needed
- Integrations: Open and flexible – fieldux connects seamlessly with your existing systems, including ERP
- UX: Intuitive interface, no training required – your team will pick it up instantly
Popular Features
Efficiently plan ahead for both recurring maintenance (like service contract jobs) and non-regular tasks (like new equipment offers or emergencies)
Define and monitor all resource qualifications and requirements – from visas to certifications and deadlines. Always know who's ready for deployment
Get intelligent conflict resolution support, instant visibility into follow-up conflicts, and make the most of your available capacity with effortless drag & drop
Centralize all job information and deliver it digitally and in real-time to your field team, wherever they are
Never miss an update or comment on a job. Communicate efficiently with built-in chat – everything linked to the order
fieldux logs the full service history of your machines and systems. With one click, review previous jobs and specific details for every asset
Plan jobs as multi-stage projects and assign resources, equipment and vehicles for each project phase
Set up clear workflows, use the task overview for responsibilities, deadlines and activity history – always stay in control, from planning through follow-up
Full transparency over workload fluctuations. Idle staff can be requested by locations facing shortages – and deployed exactly where they’re needed most.
Other Service Managers Also Ask
Yes. fieldux gives you the flexibility to include external partners in your planning process. You can either assign specific named employees from a provider as resources, or simply add the required number of external staff.
Yes. fieldux enables collaborative planning by multiple users at the same time. Everyone sees changes in real-time, so inconsistent versions and planning errors – as often happens in Excel – are a thing of the past.
Yes. fieldux makes it easy to adjust schedules dynamically whenever something unexpected happens.
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Let's connect in person!
With fieldux, customization is key. We'll personally guide you to tailor the perfect solution for your company.
- Have a quick chat with an expert
- Schedule a 30-minute online meeting
- it's free and with no strings attached
Book your preferred time now!