Just Drive Out and Do a Great Job! Get Maximum Impact on Site With fieldux.

fieldux empowers your field staff to create excellent customer experiences and deliver measurable results.

250+ technicians and installers worldwide rely on the fieldux Mobile App

Ein aufrechtstehendes Tablet mit einer Dokumentation eines AUßendiensteinsatzes in der fieldux mobile App. Daneben ein Smartphone mit der Darstellung eines Abschlussberihctes und einer Checkliste in der fieldux App. Davor liegt ein Smartphone quer auf dem eine Kundenunterschrift zu sehen ist, die digital signiert wurde,

With fieldux You Spend Less Time on Admin – and More Time on What Really Matters:

Solving Customer Problems, Building Trust, and Growing Your Service Revenue.

As a service technician or installer, you face the daily challenge of solving complex problems, installing new equipment, and carrying out important maintenance.

But often, you’re stuck with outdated or messy processes. Key information about machines, customer history or spare parts isn’t available centrally – instead, you need to chase it down by phone or email. Reports are created manually or across multiple systems, leading to errors, wasted time and lack of transparency. The result: double work, longer downtime at the customer’s site and missed revenue opportunities.

The fieldux Mobile App is your assistant in the field: With the central digital job folder, you have all relevant information available at any time and anywhere, even offline. Easy workflows for timesheets, checklists and protocols, plus an intuitive review screen for customer approval, make documentation fast and hassle-free.

fieldux is the solution for intuitive documentation, so you can finish each job confidently – and leave the customer satisfied.

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6 Challenges You Face Every Day as a Technician or Installer

Missing information

Travel documents, job details, customer contacts – you spend valuable time and effort hunting down information from multiple channels and sources for each deployment. It’s exhausting and time-consuming.

Paper-heavy follow-up

Reports and confirmations are often handwritten and later transferred manually. This takes time and is prone to errors.

Error-prone execution – poor quality

Without clear instructions and checklists, mistakes or safety-critical oversights can easily happen. Inconsistent service quality impacts the productivity of your equipment and your customers’ satisfaction.

Slow support

If you have technical questions or run into problems, support from the office takes too long to reach you – communication is fragmented and not tracked.

Unpredictable scheduling

Without clear planning, every job becomes a challenge. You constantly face last-minute changes, incomplete data and lack of preparation. Private appointments fall by the wayside, long-term motivation suffers.

Unprofessional appearance

Paper documentation and outdated tools, plus poor job preparation, make it hard to leave a professional impression with customers. There’s plenty of room to improve service experience and customer satisfaction.

Reports and confirmations are often handwritten and later transferred manually. This takes time and is prone to errors.

If you have technical questions or run into problems, support from the office takes too long to reach you – communication is fragmented and not tracked.

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fieldux in Your Workflow

fieldux Planner: Schedule and manage all service and installation deployments simply and transparently
fieldux Mobile App: All details at your fingertips – document jobs on-site, no paperwork needed
Integrations: Open and flexible – fieldux connects seamlessly with your existing systems, including ERP
UX: Intuitive interface, no training required – your team will pick it up instantly

Popular Features of the fieldux Mobile App

Central job folder

Stay informed about current and upcoming jobs – all information is always available, anywhere and anytime.

Intuitive activity tracking

Document your work seamlessly and completely. This way, you avoid any lost billings.

Photo documentation

Add photos to your job documentation or to show your progress on the job.

Digital signature

Have your work confirmed instantly by the customer—right on your smartphone.

Automatic report generation

After customer approval, a PDF report is automatically created and can be sent straight to the back office and customer.

Offline capability

Work reliably and securely, even when there’s no internet connection.

Intuitive checklists

Work through ready-made to-do lists to ensure nothing gets missed and raise your quality with zero extra effort.

Job-based chat

Have questions during a job? Quickly chat with your back office—directly in the app, linked to the order.

Efficient team activity capture

As a site manager, record your entire team’s tasks with just one click.